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Focused on People, Building Trust

Carle Health is committed to being an inclusive space for our team members, patients, health plan members and communities. Building a more diverse, equitable and inclusive environment lays the foundation for trusted partnerships and the delivery of high-quality care for everyone we serve. We know receiving the best care and service in the most culturally responsive way is vital to improving the health of our communities.

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Carle Inclusion Connection Groups (CIC)

CIC groups offer a dedicated space of support for team members with similar backgrounds, interests and experiences, and their allies, while promoting networking and professional growth. Participation is open to all Carle Health team members in any location in the system.

Health Equity Ground Rounds

Throughout the year, Carle Health presents a monthly education series, Health Equity Grand Rounds on a variety of equity topics and actions. Clinical and non-clinical healthcare professionals from across the region gather virtually to learn. This series also features annual sessions on Disrupting Bias in Healthcare and Cultural Humility in Healthcare, which will meet the anti-bias and cultural competency training requirements for the State of Illinois.

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Education and Training

Education and training on ways to challenge implicit and explicit biases in healthcare are an important part of creating a culture to actively address concerns and to promote trusted care for all. From education on creating an inclusive environment, to identifying and disrupting bias, to cultural diversity in healthcare, Carle Health team members have access to ongoing opportunities to learn and grow. 

Healthcare Equality Index

Carle Health is recognized by the Human Rights Campaign Foundation (HRC) as a leader in creating safe and supportive healthcare practices for LGBTQ+ community members. The healthcare system is proud to be one of the only institutions in downstate Illinois distinguished by the Healthcare Equity Index (HEI) for building an inclusive and beneficial care experience for every patient as we work to improve healthcare outcomes for everyone we serve.

 

Transgender Care Directory

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Community Connection and Support

At Carle Health, understanding and meeting the healthcare needs of our communities is central to our Mission of being the trusted healthcare partner. We know that compassion starts with understanding and empathizing with the perspectives and experiences of others.

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At Carle Health, DEI Matters

Across our system, leaders, team members and providers value diversity, make equity a priority, and work to create inclusive connections. Learn more from members of our team, as they share in their own words how DEI at Carle Health helps us build trust and serve our communities.

DEI Matters Video

Our Diversity, Equity and Inclusion Commitment

  • Making Carle a space where diversity is represented, processes are inclusive and decisions are made with equity in mind.
  • Creating an inclusive and welcoming health care space where all people can work, seek care and receive service with dignity and respect. We know diversity exists in many forms and are committed to building a supportive and compassionate healthcare space for each team member, patient, health plan member and all the communities we serve.
  • Doing our part to help combat racism and all forms of bias and discrimination that exist within healthcare.
  • Continuing to build organizational practices that support recruitment and retention of a diverse and inclusive workforce, establishment of diversity in leadership roles, mentorship and career growth opportunities for team members, educational initiatives and community-focused care.
  • Acknowledging the root causes of health disparities for patients and health plan members and actively pursuing equity in health, care and service.
  • Delivering culturally competent care and service to patients and health plan members and working to improve affordability and access to care.
  • Recognizing the unique set of identities and experiences every team member has – and using this to make Carle a more inclusive place where we link our organization’s mission, vision and values to people’s everyday lives.

 



A Message from the DEI Director

“The DEI team is here to connect team members with opportunities and resources, to guide the sometimes uncomfortable conversations that bring learning and growth, and to make sure all voices are heard and valued in our organization. This work belongs to all of us, though. Each team member at Carle Health has a role to play in our DEI journey. And everyone is accountable for the actions they take to make us the trusted healthcare partner our team members, patients and plan members deserve”

- DEI Director, Amy Delaney, PhD.


Carle Health Board of Trustees Diversity, Equity and Inclusion Statement

The Carle Health Board of Trustees is firmly committed to providing mission-driven and strategic guidance that will continue to build a richly diverse, equitable and inclusive organization serving the needs of our patients, families, team members and the community at-large. Our values and behaviors directly support our mission to be your trusted partner in all healthcare decisions.

Carle Health has an engaged and committed leadership team that has made DEI a strong focus across the organization. Team members understand the important role they play in advancing the health needs of all community members.

We are dedicated to deploying long term strategies that prioritize solutions to reduce bias and decrease health disparities in the communities we serve. We empower our leaders to expand and strengthen our organization where all people are welcome and respected. Our goal is to foster a culture that dispels bias and discrimination and seeks to recruit and retain a diverse and inclusive workforce. We recognize and embrace our ability to positively impact the healthcare disparities that exist in our communities today through our mission, vision and values in ways that respect and understand the unique needs of all those we serve.

Together we will make Carle Health a stronger community partner, a better place to receive care in a manner that respects diversity and inclusivity with the full intent of achieving better health outcomes for all.



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Join Our Team

Working with purpose. Feeling seen, heard and appreciated. Learn more about why you should choose Carle.


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Community Impact

Benefiting the community is central to everything we do at Carle, and our role within the community extends far beyond the walls of our hospitals and clinics. Carle provides assistance, programs and resources when and where our communities need them.

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Community Health Initiatives

We work closely with community cross-sector partners and community members to ensure children and their families, regardless of life circumstances, have an opportunity to live the healthiest life they can.

LEARN MORE ABOUT OUR INITIATIVES

Patient Stories

Carle plastic surgeon, CI MED student collaborating on a 3D-printed prosthesis

Redefining Healthcare

06/17/2025

Carle plastic surgeon, CI MED student collaborating on a 3D-printed prosthesis

Carle Health team members improve patient outcomes by connecting with patients and each other

Culture of Quality

06/13/2025

Carle Health team members improve patient outcomes by connecting with patients and each other

Prioritizing Safety at Carle Health and In Our Communities: Every Day and Always

Community

06/06/2025

Prioritizing Safety at Carle Health and In Our Communities: Every Day and Always

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